We take pride in the fact that our systems are very reliable with a low problem rate. Should a problem occur, a one-year warranty is included on the computer, monitor, keyboard, printer, and cash drawer. During the warranty period, we will replace the component(s) at no charge. Beyond the first year, we will provide the same fast service in replacing the necessary component(s) at standard time & material rates. Freight charges will apply at all times.
We provide an '800' toll-free pager support line to assist with hardware problems or system malfunctions. Support is billed monthly in advance of the month covered. Any late support payments will result in suspension of coverage and additional late fees. If you choose not to purchase support, all support will be billed per incident and all software updates will be available for an additional charge.
Cost: $35/month per location
Hours: (CST) 8am-12mid, 7 days per week
Response Time: One Hour
Software Updates: Included at N/C
GT Innovation, Inc.
8521 Craven Rd.
Arlington, TN 38002
Copyright 1993-2001, GT Innovation, Inc. All Rights Reserved